Please review our Privacy Policy outlined below to understand the handling of your data (Section 2), to ascertain the data privacy rights available to you (Section 5), and to identify the designated data controller (Section 12). Should you have any inquiries that remain unresolved, please contact us at (your mail)
This Privacy Policy delineates the personal data that may be collected when you engage with Riadad Land websites and mobile applications (collectively referred to as the "Service," which includes the "Website" and the "App"). It also specifies the utilization and sharing of such personal data, as well as your options for controlling it.
BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE AND REPRESENT THAT (I) YOU HAVE READ, UNDERSTOOD, AND CONSENTED TO THIS PRIVACY POLICY, AND (II) YOU ARE AT LEAST EIGHTEEN (18) YEARS OF AGE (OR HAVE OBTAINED THE CONSENT OF A PARENT OR GUARDIAN TO READ AND AGREE TO THIS PRIVACY POLICY ON YOUR BEHALF). SHOULD YOU NOT AGREE TO OR BE UNABLE TO MAKE THIS REPRESENTATION, YOU ARE PROHIBITED FROM USING THE SERVICE.
Any translations provided from the Arabic version are intended for your convenience only. In the event of any discrepancy in meaning or interpretation between the Arabic version of this Privacy Policy and any translations, the Arabic version shall prevail. The original Arabic text is the sole legally binding version.
By commencing your use of the Riada Land application, you demonstrate a clear expression of trust in our services. We assure you that safeguarding your privacy is a top priority for us, and we are dedicated to maintaining your confidence in our practices.
Riada Land is firmly committed to the protection of all personal data entered into the application, ensuring its confidentiality and security.
Our “Privacy Policy” outlines the methods by which we utilize personal data submitted to the application. We encourage you to also review our Terms and Conditions, as they provide important information regarding the use of cookies and other similar tracking technologies within the Riada Land application.
As we care for your data privacy, we have implemented a set of procedures to prevent any unauthorized access to your personal data that we're processing and protect it from any abuse.
This privacy statement is applied to all types of in-app communication from customers' data we collect.
We depend on you to make sure that all your personal data are complete, precise, and updated.
Please, inform us of any changes that happen to your personal data or any imprecise data as fast as possible.
If it isn't possible to access any of the personal data we hold about you within the Application, you can send a request to us.
The main reason to ask for your personal data is to use the App in the best way and provide the best services. We ask for definite information when you use our services, to be able to use the Riada Land App and implement the transactions. Usually, we ask for your name and your preferred contact data such as your Phone Number, Email, and Payment information. As well, we collect some information from the device you use to access our services. This information includes the IP address and some other information that is collected automatically. We may provide you with invitation programs or opportunities to participate in Sweepstakes, which needs to provide us with some related personal data to participate. We also use your personal data to contact you and inform you of the latest special offers, products, and services that we expect you may be interested in. There are several third parties integrated with our services with whom your data can be shared to complete the reservations and transactions. In some cases, we share your data with the governmental authorities or other authorities if required to do so by law.
Riada Land can help you by exchanging the information or the requests related to the services and reservations and no one can view these correspondences except the specialists only. The use of Social Media means could be integrated into the services of Riada Land App in different ways. This will include collecting some of your personal data or it’s received by the Social Media provider.
We process your personal data on the following legal bases:
A. Your Consent : Under this legal basis, we:
I. i. Send you marketing communications. You retain the right to withdraw your consent at any time by utilizing the unsubscribe link provided in the footer of our emails. Additionally, we may send you push notifications if you grant us permission. You may disable these notifications at any time through your device’s settings.
II. ii.Store or access information on your devices via cookies and other tracking technologies. To withdraw your consent, you may adjust your preferences on our Consent Management Platform, which can be accessed by clicking the Privacy button located in the lower right corner of the Website.
III.
B. Performance of Our Contract with You: Under this legal basis, we:
C. Our (or Others') Legitimate Interests: We rely on legitimate interests in the following manners, unless such interests are overridden by your interests or fundamental rights and freedoms which require the protection of personal data:
a. To communicate with you concerning your use of our Service. The legitimate interest for this purpose is our goal to encourage increased utilization of our Service, while also considering the potential benefits to you, which may contribute to a better and healthier lifestyle.
b. To conduct research and analysis regarding your use of the Service. Our legitimate interest here is to enhance our Service by understanding user preferences, thereby enabling us to provide you
with a superior experience (for instance, by making the Service more accessible and enjoyable, or by introducing and testing new features).
c. To receive your credit or debit card data in tokenized form and utilize it for offering repeated purchase opportunities in the event of payment failure. Our legitimate interest in this processing is to facilitate swift payments by sending repeated offers to your email in cases of payment failure on the Website.
d. To personalize our advertisements. We rely on our legitimate interest to market our Service in a reasonably targeted manner.
e. To enforce our Terms of Service and to prevent and combat fraud. Our legitimate interests include safeguarding our legal rights, preventing and addressing fraud and unauthorized usage of the Service, and ensuring compliance with our Terms of Service.
D. Compliance with Legal Obligations: We process your personal data as necessary to comply with applicable legal obligations.
If you have an inquiry about your reservation, we may contact the service provider to process your request. If there are any requests or problems related to the reservation, we will provide the service provider with your contact data and other information about the reservation, as it's required to solve the problem. This may include, for example, your Email address and a copy of your reservation confirmation as evidence of the tripe reservation or to confirm the reasons for canceling.
2- The Third Parties Service Providers: We employ service providers from outside the Application to support us in presenting our services, this includes:
as your Email address as a part of Riada Land marketing strategy by the third parties (to guarantee that the relevant Ads will appear for the proper audience). We use techniques such as semantic indexing to help match your email address with our customer database to ensure that your email address is not used for other purposes.
3- Competent Authorities: We reveal the personal data to apply the Law in some cases such as when it's necessary to reveal and prevent crimes and Fraud. We may need to reveal more personal data to the Competent Authorities to protect our rights and property or the rights and property of our business partners.
We have procedures to prevent unauthorized access and misuse of personal data. We use proper commercial systems and procedures to protect and keep your personal data safe. As well, we use safety procedures and technical restrictions to access and use the personal data that existed on our Internet server. It's not allowed to access the personal data for anyone except the authorized employees for their work. We save your personal data as long as it's necessary to enable you to use our services (including keeping the User account on Riada Land if you have an account) and apply the law in case of problems, Fraud, and any other illegal activities. The privacy statement covers all personal data we keep about you considering you as a customer of Riada Land App.
Our services aren't customized for children under the age of 16 years. And we will never collect their data unless it's provided by his parents or a guardian (with their consent). There are limited circumstances in
which we may need to collect personal data of children under the age of 16 such as: if they are a part of a reservation, buying other services related to travel, or any other exceptional circumstances (for example the benefits referred to families). It must be reiterated that this data will be used and collected only as provided by a parent or guardian and with his consent. If we revealed that we processed information of a child whose age is under 16 years without his parent's consent, we will delete it. 8.Changes to this Privacy Policy: We may edit the privacy statement from time to time so we suggest visiting this page from time to time to cope with the latest updates. If we intend to make any updates on the privacy statement and it would affect you strongly, we will inform you before you start any new activities.
We will retain your personal data for as long as it is reasonably necessary to fulfill the purposes outlined in this Privacy Policy, which includes providing the Service to you. This retention period encompasses, but is not limited to, the duration of your account with the Website. Additionally, we will keep and use your personal data as required to comply with legal obligations, resolve disputes, and enforce our agreements.
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